Privacy Policy
At Society of Diakonia Incorporated, we are committed to safeguarding the privacy of our supporters, beneficiaries, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in accordance with best practices and applicable data protection laws.
1. Collection of Personal Information
When you engage with our organization—whether by submitting a contact request, subscribing to updates, making a donation, or registering as a volunteer—we may collect the following personal information:
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Full name
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Email address
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Phone number
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Residential address
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Payment-related details (processed securely via our third-party payment gateway)
We collect only the information necessary to fulfil the intended purpose and maintain clear, secure records.
2. Use and Protection of Information
Your personal information is used solely for purposes such as:
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Processing donations or volunteer registrations
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Responding to queries or requests
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Sending newsletters or updates (only with your consent)
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Improving our services and engagement
We do not sell, rent, or share your personal information with third parties unrelated to our organization, except as required by law or with your explicit consent.
All personal data is stored securely, in accordance with the principles of the Information Technology Act, 2000 and related data protection frameworks.
3. Use of General (Non-Personal) Information
We may collect non-personal, aggregate data (e.g., browser type, visit duration, pages visited) to understand website traffic trends and public interest in our work. This information does not identify individual users and may be used for internal analysis or shared with stakeholders for transparency and reporting.
4. Consent
By submitting personal information through our website—whether for donations, volunteering, or updates—you give your consent for us to collect and use that information for the stated purpose. You may withdraw your consent at any time by contacting us (see Section 9 below).
5. Donations and Payment Security
We use Razorpay as our secure payment gateway for processing online donations. Razorpay adheres to PCI-DSS (Payment Card Industry Data Security Standard), ensuring your card data is encrypted and protected during the transaction.
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Neither we nor Razorpay store your full card details on our servers.
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Transaction data is used only for completing the donation process and is not retained afterward.
For more information, please refer to Razorpay’s Terms and Policies.
6. External Links
Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.
7. Cookies
We use basic session cookies to improve your browsing experience on our website. These cookies do not collect personal data and are not used for tracking users beyond the session.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. While no method is 100% secure, we strive to follow industry best practices for data protection.
9. Access, Modification, or Deletion of Personal Data
If you wish to access, correct, update, or delete your personal information from our records, or if you have any questions about how we handle your data, please contact us at:
📧 Email: contact@societyofdiakonia.org
📍 Postal Address: Society of Diakonia Incorporated, ITI Road, Desaipet, Vetapalem, Bapatla Dist., Andhra Pradesh, India - 523 187
10. Changes to This Policy
We reserve the right to update or revise this Privacy Policy at any time. Any significant changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes. We encourage you to review this policy periodically.